The delivery costs depend on the value of the goods and the delivery destination. You will find further details in our shipping information. The amount of the shipping costs is shown during the ordering process and is shown separately on the invoice. Deliveries to non-EU countries will incur additional duties, taxes and fees, which cannot be billed or estimated through us.

After your order got processed you will receive an order confirmation or, if you have paid directly by credit card, an invoice. As soon as we have received the payment and the goods have left our warehouse, you will receive an e-mail from us with a link for tracking the shipment. You can find everything else in our shipping information.

All Schindelhauer frames are made of high-quality 6061 aluminium. This has several advantages: Special requirements of the carbon drive system: This requires a high degree of rear end rigidity so that the belt works properly.

Aluminium is the most suitable material for this. Good formability: Aluminium makes it possible to produce a very sturdy, yet lightweight frame. This also means that the frame remains durable and reliable for a long time. Recyclability:

For us, sustainability means both creating a durable product and ensuring easy recycling in the production process. The aluminium we use is energy efficient and recyclable with minimal residues.

From our headquarters in Berlin we develop both our frames and many of the components ourselves. Therefore, the quality of production and the choice of additional components are very important to us. Our aim is to guarantee manufacturing quality, which is why we closely monitor the production and manufacturing process of our bikes. Since day one, we have been equipping our bikes exclusively with the Gates Carbon Drive belt drive system.

This allows us to rely on years of experience around this special drive. For us, the carbon belt drive offers the optimal, almost maintenance-free addition for urban bikes: no grease, no elongation and a quiet ride. Our focus is not only on design, but above all on durability. Since the beginning we have expanded our product range in a sensible and sustainable way and improved existing models in detail. We see our bicycles as timeless, reliable classics - we want our customers to enjoy their Schindelhauer bike for a long time.

When buying online at Schindelhauer you can pay by prepayment (advance bank transfer), PayPal or credit card. Our partners JobRad, BusinessBike and Bikeleasing.de are available for bicycle leasing.

We offer the purchase via JobRad, BusinessBike and Bikeleasing. Please find additional information here.

Many of our dealers also offer various leasing options.

The bike will be delivered in a solid bicycle carton with the max. dimensions of 191 x 28 x 123 cm. The bike is safely stored in it, provided that the carton is transported upright throughout. When the delivery arrives, please make sure to check the outside of the carton carefully before accepting it. Damaged cartons should not be accepted. Cartons, which visibly have dents or scratches, or are delivered lying on its side or standing on the short side must be noted in the acceptance confirmation by the supplier and countersigned by you and reported to us immediately.

Please note our General Terms and Conditions. If you have ordered an e-bike, it is advisable to keep the packaging of the battery, as it complies with the shipping regulations for lithium-ion batteries and can be reused for shipping in case of service. Accessories ordered on our website, such as locks, etc., which are not part of the standard equipment, will be shipped separately by UPS.